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How to Book
Our Box Office number is 01453 860703 and we’re open Mon-Fri, 10.30am-5.30pm (although there are times when the office may need to be unstaffed as we may be away at a meeting). When making a booking please give us contact phone numbers on which we can easily make contact with you – giving us a landline AND a mobile is the safest bet; just in case we need to contact you about your booking or the event you’re coming to. We do not have a booking fee nor do we make a charge for you using your credit or debit card.
All reservations must be paid for in full within 3 working days of your reservation. If you have not made payment within that time your reservation will be cancelled. From 2012, we aim for you to be able to book and pay via this website – I know, 21st century or what! Payments are be made by using cash or your credit/debit card (please note that we do not accept Diners or AmEx cards at Prema).
The Concessions price (c) is for people who rely SOLELY on state benefit to survive. If you can afford to pay the full price please do not ask for a concession ticket as the amount you pay directly affect the amount that our visiting performers, musicians and artists receive. Please help to keep the arts alive through your bookings.
Some people may need to talk to us about an easier payment option and we warmly welcome that. If you need to spread your payments to make a workshop, class or exhibition purchase more attainable, don’t hesitate to ask one of the staff about that.
Late arrivals and respect for others
Prema reserves the right to refuse entry to people who arrive very late or whose conduct would jeopardize the enjoyment, safety or comfort of others.
We don’t share your data – phone numbers, email addresses etc – with anyone else. Nor will we ever sell it on to a third party. So by giving us your information your personal details go no further.
We welcome clear and honest feedback on everything we do. Please tell us if something isn’t working for you and we’ll see what we can do to rectify the situation. Conversely, we’re always looking for testimonials about what we do so if you’ve got something positive to share, then tell us about it too. Any feedback should be sent to Gordon Scott, Prema’s Artistic Director by emailing him firstname.lastname@example.org or giving him a call on 01453 860703.